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The Optus Dial Up Internet Service is closing. You will not be able to purchase top up vouchers in retail outlets after 30 April 2018, however vouchers can still be purchased until 15 June 2018 online or by calling us on 1300 122 643. All unused dial up vouchers will need to be redeemed by 15 July 2018. Once redeemed, you will be able to continue to use your service until the credit on your voucher expires.

If you wish to retain the email addresses attached to your Dial Up service, you may do so, but will require an active Optus Broadband service to transfer them to before 15 July, otherwise you may choose to find an alternative product from another provider (noting you will lose your OptusNet email).

If you have purchased a recharge voucher that you do not intend to redeem prior to 15 July 2018 please contact us for a full refund on 1300 133 643 (you will need to have your voucher details handy). Optus apologises for any inconvenience this may cause.

Welcome to ServiceNet

Important! Instead of the Internet you have been connected to a restricted Optus Internet online system called ServiceNet.

Please enter your Optus Dial Internet username and password below so we can give you further information about why you have been connected to this system.


NOTE: You will not be able to access the Internet or retrieve email during this session. Login above for details.

Optus Dial Internet Customer Service is available 24 hours a day, 7 days a week on 1300 301 325.

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